Frequently Asked Questions
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General Information
1. Who is Laurent Cadieux?
Laurent Cadieux is a luxury accessories brand committed to offering high-quality and stylish pieces for discerning individuals. Our mission is to enhance your personal style with meticulously crafted watches, bracelets, and handcrafted apparel.
2. What types of accessories do you offer?
We provide a diverse selection of accessories, including watches, bracelets, and clothing. Every item is designed with precision and attention to detail, embodying our dedication to quality and style.
3. What materials are Laurent Cadieux accessories made from?
Our accessories are crafted using premium materials such as high-quality metals and fabrics. We prioritize top-notch materials to ensure both durability and elegance.
4. How do I choose the right size?
We offer detailed sizing guides on our website to help you find the perfect fit for bracelets and rings. Our customer support team is also available to assist you in selecting the right size.
Customer Support
1. What payment methods do you accept?
We accept a variety of payment options, including major credit cards (Visa, MasterCard, etc.) and other secure online methods. You can choose the payment method that suits you best during checkout.
2. How can I contact Laurent Cadieux's customer support?
Our dedicated customer support team is available via email at contact@laurentcadieux.com. Support hours are 9:00 AM - 5:00 PM (EST), and we’re here to assist you with any inquiries or concerns.
3. What is your return and exchange policy?
We offer returns and exchanges within 30 days of purchase, provided items meet our conditions. For full details, please visit our Return Policy page.
4. Are there opportunities for wholesale or partnership inquiries?
Yes, we welcome wholesale and partnership inquiries. If you're interested in becoming a distributor or collaborating with Laurent Cadieux, please reach out for more details.
Shipping Information
1. Does Laurent Cadieux ship internationally?
Yes, we provide international shipping to customers worldwide. Please visit our website for more details on available shipping options and rates for your location.
2. Does my order come with a tracking number?
Absolutely. All orders include a Verified Tracking Number, allowing you to track your shipment every step of the way. We provide tracking details via email or through your online account.
3. Is my order delivery insured?
Yes, all orders come with Shipping Insurance, ensuring they arrive in excellent condition.